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SKYWARD TELECOM

Enterprise IT Infrastructure

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Terms & Conditions

Effective Date: January 1, 2026 • Skyward Telecom Private Limited

1. Service Agreements

All enterprise system integration, server room fit-outs, cabling certifications, and AMC service level agreements are governed by formal signed Statements of Work (SOW) or Master Service Agreements (MSA).

2. OEM Warranty & SLA

Hardware warranties are backed by respective OEM manufacturers. Skyward Telecom provides certified configuration, deployment staging, and 24/7 on-site support dispatch within designated SLA zones.